Privacy policy
How this website treats your information.
Who we are
IT SupportSphere is an IT infrastructure and support provider serving Bengaluru, Karnataka. Contact: itsupportsphere@gmail.com, +91-9449790369.
What this website collects
- Forms: when you use the contact or support form, the details you enter are placed into a pre-filled email or WhatsApp message on your own device. They reach us only if you press send in that app. This website does not receive, store or process them.
- Theme preference: if you switch between light and dark mode, that choice is kept in your browser's local storage on your device only.
- Free tools (health check, calculators, asset register): everything you enter is processed in your browser only. Nothing is uploaded, stored or tracked; an asset register exists only until you close the page, so export your CSV first.
- No analytics or advertising cookies are used on this website.
Third parties
- Google Fonts: page text is displayed using fonts loaded from Google, which means your browser contacts Google's servers and your IP address is visible to them. See Google's privacy policy.
- Email and WhatsApp: when you send us a message, it is handled by your email provider or WhatsApp under their own terms.
How we use enquiry details
If you contact us, we use your details to respond, prepare a quotation and deliver agreed services. We do not sell your information. We keep enquiry and client records only as long as needed for these purposes and for legal or accounting reasons.
Client systems and data
While working on your systems we access only what the job requires, with your permission, and keep what we see confidential. We are happy to sign a confidentiality agreement on request.
Your choices
You may ask us what personal information we hold about you, and ask us to correct or delete it, by writing to itsupportsphere@gmail.com. India's Digital Personal Data Protection Act, 2023 gives individuals rights regarding personal data.
Changes
We may update this policy as the website changes. The latest version is always on this page.
Last updated: October 2026. This policy is a plain-language statement for general information; please have it reviewed by a legal professional before relying on it for compliance.